Hotel ARCANUS HOTELS SORGUN | Turkey

Important Information for Guests

🍹 Passion Cocktail Bar
A selection of alcoholic and non-alcoholic cocktails made from fruit purées is served, along with ice cream.

🛎️ Room Service
Available from 08:00 to 24:00 (extra charge).
Between 24:00 and 07:00, room service is not available. During this time, food and beverages are offered free of charge at Bistro Sorgun.

🥤 Minibar
Refilled once daily with soft drinks (cola, fanta), water, mineral water, and beer.

🎢 Water Slides
Children with a height of 120 cm and above and a weight of up to 120 kg may use the slides independently.
Children outside these limits may use the slides only under direct parental supervision.

• Room Details:
The air conditioning operates depending on weather conditions and during the hours set by the hotel.

• Aquapark:
The operating period depends on weather conditions and is determined by the hotel.

• Pools:
Heating of the indoor pool is not available during the summer period (from May 15 to October 31).

• Food & Beverages:
Some imported drinks are provided free of charge.

• Food & Beverages (Birthdays):
On birthdays, complimentary treats are offered by the hotel — a symbolic cake for two, a fruit plate, and wine.

• A La Carte Restaurant Terms & Conditions

• Guests staying under the Ultra All Inclusive (UAI/UHD) concept may make one complimentary reservation at any of the A La Carte restaurants during their stay.
• Additional A La Carte reservations are subject to an extra charge.
• Reservations are required.
• Dress code is smart casual. Slippers, shorts, and beachwear are not permitted.
• There are no age restrictions.
• Restaurant and bar operating hours or operating days may change due to weather conditions, technical reasons, or guest requests.
• Our A La Carte restaurants are closed one day per week.

• Bars:
Some imported and all premium drinks are chargeable (details vary by bar).