GLORIA PALACE SAN AGUSTIN THALASSO & HOTEL

02.10.25: We inform you that due to a fault detected in the pool on the chill-out terrace at Gloria Palace San Agustín Thalasso & Hotel, due to force majeure, we are forced to temporarily close it for repairs. Water leaks are affecting the rooms below.   The repair work will last approximately five days, from October 13th to 17th (inclusive), and will be carried out Monday through Friday, from 10:00 a.m. to 6:00 p.m. According to the technical report from the company performing the work, no noise is expected that could affect guests' stay. However, to ensure your safety, access to the chill-out terrace, Gorbea restaurant, and nudist area will be restricted from October 13th to 17th, reopening on October 18th. The pool, however, must remain empty until the drying process is complete, and is expected to reopen on October 25th.   Alternatively, from October 13th to 17th, we will offer our guests the option of using the pool located on the Habana Terrace, next to the Thalasso Center. There will be a bar serving food and drinks for a fee (please note that these services are excluded from the half-board and premium all-inclusive packages), as well as a reserved area for nudists, all available from 10:00 a.m. to 6:00 p.m.

10.04.25: We inform you that due to a minor cosmetic defect in the coating of one of the three pools at Gloria Palace San Agustín Thalasso & Hotel, and to prevent damage to a larger area, we are forced to close it for a few days to proceed with its repairs, in order to guarantee the safety of our mutual guests. The repair work will last approximately four days, from April 21st to 24th, inclusive. According to the technical report from the company performing the work, no noise is expected that could affect guests' stay. As an alternative, during this period we will offer our guests the option of using the pool located on the Habana Terrace, next to the Thalasso Center, where a bar will be open for food and drinks. In addition, for those who wish to use the pool and chill-out terrace, Gorbea area, we will offer free use of the sun loungers, which are normally paid for, and all-inclusive service from 10:00 a.m. to 6:00 p.m. (drinks and food menu).

19.09.24: We inform you that, due to a fault detected in one of the three swimming pools of Gloria Palace San Agustín Thalasso & Hotel, we find it necessary to temporarily close it to proceed with its repair, due to force majeure and in order to guarantee the security of our mutual clients. The repair work will last approximately one week, from September 30 to October 8, both inclusive. According to a technical report from the company that will carry out the necessary work, it is not expected that noise will be generated that could affect the guests' stay. As an alternative, during this period we will offer our clients the possibility of using the swimming pool located on the Habana Terrace, next to the Thalasso Center, where a bar will be set up with food and drink service. In addition, for those who wish to use the pool on the chill-out terrace, Gorbea area, we will offer free use of the hammocks, which are normally paid, and an all-inclusive service from 10:00 a.m. to 6:00 p.m. (drinks menu ). and meals)